CFMOTO RIDESYNC APP - PRIVACY POLICY
(3-28-2024)
This Privacy Policy defines the types of information CFMOTO Powersports, Inc., its subsidiaries, associates, service providers, authorized third parties and its agents (collectively referred to herein as “CFMOTO”) may collect through your use of CFMOTO RIDESYNC mobile app (the ‘App’); how CFMOTO may collect, use, or share information related to your use of the App; and the precautions CFMOTO takes in order to protect your personal information.
By visiting the App you understand and agree to the terms as outlined in this Privacy Policy. CFMOTO reserves the right to change our Privacy Policy at any time, but we will publish revisions to our policy on our App and/or provide notice before we do so as appropriate.
We appreciate your purchase of a CFMOTO vehicle. Your privacy, while using online applications, is as crucial to us as your safety while driving a CFMOTO vehicle. CFMOTO takes protecting your privacy online very seriously.
In certain areas of the App you have the option to share your personal information with us, such as your name, address, location information, vehicle information, or even your driving interests. We may use this information for marketing research and other marketing and service related purposes. We may share standard collected demographic data not related to any personal information regarding visitors and customers with our business partners, service providers, trusted affiliates and advertisers. With the limited exceptions below, we will not disclose any personal information you choose to provide with anyone outside CFMOTO or any third parties, all of whom are contractually obligated to keep your personal information confidential. Only with your explicit permission, we may disclose your personal information with our business affiliates that manage specific programs or provide specific offerings to you.
We reserve the right to disclose your personal information in response to authorized information requests from government or legal authorities’ subpoenas or other litigation processes or to protect the interests or safety of the App’s visitors, customers, employees, or others, to address national security situations, or when otherwise required by law. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
When providing you with our products and services, we obtain ‘personal information’ about you, such as your name, address, email and phone number, when you offer such information to us. We also may obtain such information from third parties. ‘Personal information’ means information that identifies you or could reasonably be used to identify you. We also may gather other information about your experiences on our App, such as your Internet Protocol (IP) address, URLS, advertisements, or web pages you visited before or after using our App, the web search that landed you on our App, and the links you click on within our App. For more information, see Cookies and Other Tracking Technologies below.
The primary purpose for CFMOTO in collecting personal information from you is to personalize your experience while using our App or when shopping for CFMOTO products through the App, make your transactions and interactions on our App more efficient, and provide you with information regarding relevant products and services. We may also use your personal information to modify the App, notify you about any new updates, and for any relevant business purposes.
CFMOTO shares personal information with CFMOTO affiliated companies that provide any products or services on our behalf. These companies have a contractual obligation to keep the personal information that we provide to them confidential and to only use such information to provide the products and services we ask of them. We also share personal information with non-affiliated companies that sell our products and services such as our authorized CFMOTO dealers who are distinct entities and have their own privacy policies.
CFMOTO maintains physical, electronic and procedural precautions intended to protect your personal information. We also utilize encryption technologies and user authentication procedures that are intended to keep your information secure. We restrict access to personal information to authorized third parties who need access to execute their job and are contractually obligated to keep your information secure.
When a customer’s personal information changes (such as phone number) or if a customer no longer wants to use our services and we are informed of such changes, we will attempt to update that customer’s personal information. In addition, the personal information in your App profile can be modified at any time on the ‘My Settings’ page of the CFMOTO RIDESYNC App. All personal information stored in your CFMOTO RIDESYNC App profile requires a unique password and Login ID to access it. With this password you can change, delete or add to information you have provided while using our App. Additionally, the information you provide in a credit application is secure with any transaction of our goods and services.
CFMOTO and its associates will only send you SMS messages after receiving your written or digital consent to receive them. At any time, you may opt out of receiving SMS messages by sending the SMS message “STOP” in response to the CFMOTO message you received or by following other instructions provided in the last CFMOTO message. Opting into SMS messages from a CFMOTO dealer or indicating an SMS preference for dealer contact is not covered by this policy.
CFMOTO does not knowingly collect or use any personal information from children (we define ‘children’ as minors younger than 16) on our App without previous, certifiable parental consent. We do not knowingly allow children to order our products, communicate with us, or use any of our App services. If you become aware that a child has provided us with personal information, please contact us at CFMOTORIDEAPP@cfmotousa.com or mail a letter to: CFMOTO Powersports, Inc., 5005 Nathan Ln N, Plymouth, MN 55442-3208. We take this very seriously and ensure that reasonable measures to remove the provided information will be executed as soon as possible and to not use such information for any purpose, except where necessary to safeguard the safety of the child or others as required by law.
CFMOTO is not responsible for the content, links or privacy on any third party sites that our App may provide access to through the use of our App. We recommend that you review the Privacy Policy applicable to those sites before accessing them.
We provide means of communication throughout the App to allow you to contact us directly with any questions or concerns you may have. We will reply to you as soon as possible. Information in the message is used to only respond directly to your comments or questions. We may also file your comments to improve the App and programs, or review and discard the information. Your personal information is not shared with third parties except as noted in Section 3 of this policy without your express permission.
To opt out of App notifications, you can do so by updating your settings on your mobile device. If you are receiving emails or mailings from any authorized CFMOTO dealer, you must remove yourself from their list by contacting them directly. CFMOTO is not responsible for and cannot remove you from their list by contacting them directly. CFMOTO is not responsible for and cannot remove your information from a CFMOTO dealer’s list.
A ‘Phishing’ scam is a type of solicitation, with the primary goal being to obtain one’s personal information. This information can then be used to steal a person’s identity, such as requests to send passwords, login names, Social Security numbers, or other personal information through email, U.S. mail, fax, mobile ads or text message. CFMOTO does not participate in or allow this type of solicitation. A recipient of a suspicious message should delete the message and, if possible, update their filter settings to track and alert them of such messages. The Federal Trade Commission website and the Anti Phishing Workgroup (https://apwg.org) are good sources of information about these types of security threats and how they may be reported to the authorities.
CFMOTO gathers information on visits to our App by tracking Internet Protocol (IP) addresses or other identifiers. We use this information to better understand how we can make customer’s experiences on our App more satisfactory and efficient. We may also collect device type, browser type, access time, and the URL where a customer is entering or exiting the App to improve customer experience.
When you have finished using a secure area of the CFMOTO App, make sure you always click on the ‘Log Out’ button or close the mobile app and lock your device.
If you use a shared mobile device and you are concerned that other users of your device may view ‘cached’ pages after you have ended your use, make sure to exit out of your browser software before leaving or Logout of the mobile app. This will reduce the possibility of anyone viewing your personal information. No other users will be able to access your account information online without your CFMOTO login ID and password.
Cookies and similar technologies allow you to skip having to reenter certain information in the same areas, improve delivering content that is consumer-specific, and track which areas of the App are the most popular. A ‘cookie’ is a file that our webserver or the webserver of one of our third-party partners may send to your mobile device when you use our App. This file is then stored on your mobile device. We use cookies and related technologies for the following purposes:
Our App may use the following types of cookies and tracking technologies, among others:
Do Not Track (DNT) is a privacy preference that users can adjust in certain web browsers, permitting users to opt out of tracking by websites and online services. Presently, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, CFMOTO and the App do not recognize DNT.
Please feel free to send your privacy-related questions, comments or concerns to CFMOTORIDEAPP@cfmotousa.com or write to: CFMOTO Powersports, Inc., 5005 Nathan Ln N, Plymouth, MN 55442-3208. You may also call CFMOTO Customer Relations at (888) 823-6686. In all written communications, please specify that you are writing concerning CFMOTOUSA.com or CFMOTO RIDESYNC APP. We will respond to all reasonable inquiries as soon as possible.